Careers

We believe our products can only be as good as our team.

Build your career with a global leader in geotechnical modeling software.


Who We Are

GEOSLOPE is a global leader in geotechnical modeling software. Our headquarters are in downtown Calgary, and we have been in business for more than 40 years. We currently have a team of about 30 people and are looking for some bright minds to join us.

What We Do

GeoStudio is our flagship product; known as the leading suite of geo-engineering software, GeoStudio is used in over 100 countries around the world by universities, government agencies, and engineering consultants.

Why You Should Work Here

GEOSLOPE has a relaxed, personable and supportive company culture. We look for creative ideas and have integrated teams that give everyone the chance to make an impact. Here is what you can expect:

  • Work in an informal and supportive team setting, with your own personal mentor to teach you the ropes; you will have the opportunity for ongoing learning and personal growth.
  • Enjoy your own office and work with state-of-the-art tools.
  • For developer¬†positions, be a part of our software engineering process, which includes Scrum, peer code reviews, unit tests, version control, and automated builds.
  • Help yourself to healthy (or not so healthy) snacks from the kitchen.
  • Eat lunch with your coworkers, perhaps over a quick poker or board game in our kitchen.
  • Take part in a monthly Lunch & Learn, attend relevant conferences, or take other training to obtain new skills that you can immediately apply to your work.
  • Employees enjoy a competitive benefit package including health insurance, a health spending account,¬†and more.


Current Openings



 



Customer Solution Specialist

Marlow, England, United Kingdom

Description

The Company

Seequent is a world leader in the development of data visualisation software. We have employees in 15 countries across 6 continents and currently have solutions tailored for the Civil Engineering, Environmental, Mining & Minerals, Energy and Government sectors.

Our LeapfrogGeosoft and GEOSLOPE product suites enable people to create rich stories and uncover valuable insights from geological and geophysical data, and ultimately make better decisions about their earth, environment and energy challenges.

 

The Role + Opportunity

The Customer Solution Specialist (CSS) role is dedicated to providing technical support and subject matter expertise, providing product advice and solutions to the regional sales teams and customers. The role will have a domain specialism in Civil & Environmental (C&E). The role sits within the regional Customer Solutions team.

The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution-sale-based technology market. They must be ‘customer facing’ – able to interface with prospects and customers with charisma and presence to quickly get to the heart of the client’s existing software environment, identify and propose solutions that will improve their business processes and ultimately, success. Present complex technical solutions with gravitas. Be able to “join the dots” between technology and the business benefit; recommend optimal solution designs whilst managing the customers’ expectations to establish and maintain technical credibility. The successful candidate will need to possess the skills to communicate effectively with people from many different cultures, as well as with users where English is not their primary language This will include in-person and web-delivered demonstrations and training of the full ecosystem of our products and services.

The role will need to become proficient across the entire Seequent suite, to be able to support across all and any segment in time, thus providing a true generalist technical sales / SME capability to the go-to-market (GTM) teams. The Civil and Environmental (C&E) segments are of particular interest for Seequent, hence this role, whilst having generalist CSS accountability across all segments and products, predominantly leapfrog Works, Seequent Central and GeoStudio, will also have an additional specialism in C&E, requiring domain knowledge .Particularly, we are looking for experience in the C&E subsurface and/or environmental domain

Being hands-on, task orientated and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem-solving and solution finding. Business acumen and the ability to support further growth in customer accounts is a core aspect of this role. Significant travel can be expected to ensure we retain a strong market orientation. This role is a key part of leveraging our fast expanding C&E footprint from our growing UK-based office and an opportunity to be part of a great team, in a great company, with a great purpose.

To support the rapid growth of our business, we are seeking a highly motivated Customer Solution Specialist. This is a fulltime permanent role in our Marlow office.

Requirements

In this role, you will have the opportunity to:

  • Become proficient as a generalist CSS across the Seequent product range including Leapfrog, Central and Geoslope;
  • Learn from the customer how, what, where and why they are using our products or competitive products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business;
  • Provide solutions appropriate to the clients’ needs and to improve their business results;
  • Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers;
  • Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers;
  • Gather market intelligence;
  • Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline;
  • Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions;
  • Assist, facilitate and support all product upgrades, new releases and new products.
  • Building best-in-class customer solutions, where users see our solution capabilities as a business and technical strength and reason to partner with Seequent;
  • Assist with the development of new opportunities;
  • Build trust-worthy relationships through appropriate product solutions and technical expertise
  • Ensure super-users at key account customers retain a high level of internal product knowledge so they are relatively self-sufficient and develop programs to achieve this;
  • Ensure super-users at key account customers retain a high level of internal product knowledge so they are relatively self-sufficient and develop programs to achieve this;
  • Recognise business opportunities; proactively following up leads and actioning as appropriate.

In order to be successful in this role, you should be:

  • Experience ideally in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry;
  • Tertiary qualification in geology, hydrogeology, earth sciences, mathematics, engineering, or a closely-related discipline;
  • Operational experience in civil or environmental engineering infrastructure construction projects an advantage;
  • Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage;
  • As well as Leapfrog and Central, of particular interest would be a working knowledge of Geoslope;
  • Technical orientation and natural curiosity for how software works and a passion for being regarded as an expect user and technical guru;
  • Account management and relationship building abilities;
  • Demonstrable ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practise, innovative ideas etc during pre-sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility;
  • Demonstrable ability to confidently provide pre-sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements;
  • Keep sales teams and management updated proactively on progress of all solutions, presales, and post-sales;
  • Be able to demonstrate and train customers across the entire SW solution set, with style, proficiency and knowledge in C level and technical audience customer meetings;
  • Confident oral and written communication skills in English (Other European languages a plus);
  • Proven team player with a self-starter attitude with ability to work well independently and self-manage workload effectively;
  • Balanced and informed approach to problem solving;
  • Tenacity, persistence and focus with the ability to prioritise between multiple tasks;
  • Innovative, open to and able to work in a fast growing, fast paced and constantly changing environment.

Benefits

Seequent's global team is diverse – we’re geologists, geoscientists, software engineers, salespeople and communication specialists. We’re technical experts who are motivated by the challenges our customers face. We use the experience of our people to solve the highly complex problems of today, and work towards the bigger solutions of tomorrow.

You will enjoy a competitive salary and benefits package plus you'll be part of a fast-paced, innovative and agile organisation which values your professional growth and development.

How to apply

If this sounds like the role for you, apply today through the link with a covering letter and CV.

In your cover letter, please include your:

  • Right to work in [Marlow, UK] (if any)
  • Notice period in your current role (if applicable)
  • City where you are currently based
  • Availability for face to face interviews

 

Click Here to Apply.