Licensing and Installation

Please explore our online troubleshooting resources before contacting technical support.


Need license information? Enter your Serial Number or Host Id below.

Recommended Reading

Here are the most frequently asked questions for our technical support team.

This FAQ addresses the most common questions when considering upgrading your operating system to Windows 10

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Message is displayed indicating your GeoStudio (*gsz) file is corrupted.

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GeoStudio and retired HASP4 USB Keys

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GeoStudio 2012 Doesn't Work Over Remote Desktop on 64-Bit OS With a USB Key

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Licensing and Installation Tools

Have an existing license?
Please explore our online training and troubleshooting resources before contacting technical support.

My Licenses

Changed computers or lost your license files? Download license files here.

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GeoMedic is a troubleshooting tool that analyzes the GeoStudio products installed on your computer.

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TeamViewer enables GEOSLOPE technical support to remotely troubleshoot your computer.

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Still need help?

Our support team can help customers with installation, licensing and bug reports.

If you have purchased maintenance and have an engineering question, please send your support request to Engineering Support.