GEOSLOPE offers a comprehensive annual maintenance program for GeoStudio. We deliver feature updates in GeoStudio throughout the year, rather than producing a major release every few years as in the past. With the purchase of annual maintenance, you will receive new features sooner and continually remain current with the latest software.
On January 1st, 2021, GEOSLOPE will implement the following maintenance policies for GeoStudio perpetual licenses:
New perpetual licenses will require the purchase of one year of annual maintenance. This will ensure all new clients have access to the latest product releases and technical support. Subscription licenses include maintenance for the period the license is active.
Perpetual licenses with maintenance that less than 2 year ago will be able to renew by paying lapsed maintenance fees. Once maintenance has been expired for more than 2 years, the license will no longer be eligible for maintenance and will remain in its existing version.
For a limited time, perpetual licenses of supported GeoStudio versions can be converted to an annual subscription license for free for the first year, regardless of maintenance status.
Please refer to the FAQ list below. If you have questions that are not on the list, please contact email@example.com.
GeoStudio 2012 reaching End of Life on December 31, 2020
On December 31, 2020, all versions of GeoStudio 2012 will reach end of life status. At that time, GEOSLOPE will consider GeoStudio 2012 a legacy version.
1. What changes when a GeoStudio version reaches end of life?
There will be no further updates to that version of the software.
There is no assurance that the software will continue to work with newer operating systems or computers.
No hardware, installation, licensing, or technical support will be available.
No engineering support will be available to assist with using the software.
2. Will my version of GeoStudio stop working?
No. Support will be discontinued, but the software will continue to function as long as you have a valid license and the software is installed on a computing platform that your version supports.
3. I have a perpetual license, can I continue to use it after the software is retired?
Yes, you can continue using your perpetual license.
However, we will no longer provide technical support for any licensing issues you may encounter (i.e. license returns, re-hosting a license to a new host ID, updated license files). Nor will we provide assistance installing the software.
4. I want to reinstall my legacy version of GeoStudio and continue using it. What do I need to do?
You will need to download and install your legacy product on a computer with an operating system that was supported at the time your legacy product was released.
You will need to have the correct license available.
You may need to install the latest driver and/or license file for USB Dongle licenses.